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When every geographic region where your organization operates comes with its own unique set of regulations (which also shift independently over time), it starts to feel impossible to stay on top of every change. And there’s no rule book for putting policy into practice — how are you supposed to know if you’ve implemented a policy as intended? And to that end, where are you supposed to find the time to constantly revise processes, revisit your employee handbook, and communicate policies in real time for each new regulation? It helps to learn tips and tricks from experts who do it daily. Tune in as HR leaders go head-to-head with examples of policy implementation best practices and insights. As companies of varying size, service, industry, and approach to policy management, this discussion will cover everything you need to know to keep your enterprise up to date and compliant.

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The Federal Trade Commission (FTC), starting with a workshop in April of 2021, has been increasingly signaling its interest in “dark patterns.” Recent enforcement actions by the Consumer Financial Protection Bureau (“CFPB”) have challenged marketing techniques as “dark patterns.” According to the FTC and CFPB, companies use websites and apps that employ tricks and design features to manipulate consumers to take actions they did not necessarily intend to take, such as upgrading a purchase or signing up for an automatically renewing subscription. Drawing the line between illegal “dark patterns” and effective marketing can be challenging, and being on the wrong side of the line can bring unwanted external attention as well as liability for deceptive, abusive, and unfair trade practices. In this video, Sharon Kohn, Senior Legal Editor in the Practical Law Commercial Transactions service, will moderate a discussion with Leonard L. Gordon and Liz Clark Rhinehart of Venable LLP about how in-house counsel can help their businesses navigate this changing area of regulation.

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In this video, we will focus on the key legal drivers to understand how data inventory underpins the expectations of these laws and how to build support within the organization to properly resource and conduct a data inventory that can be the foundation of a defensible privacy and compliance program, today and in the future.

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Everyone these days in law firms and legal operations is talking about process improvement and automation. But no one seems to want to talk about how you make it happen, not just the WHAT you do, but HOW you do this - and most importantly, WHY. Because you will need that WHY when you try to get the time, effort, support - and most of all the budget - to make it happen. We’ll talk with two law firm leaders about how they got to that WHY and got to make process automation happen. And because we’ll be talking with a partner at a mid-sized law firm and a legal ops guru at another, you’ll get both a top-down and a bottom-up perspective and playbook. We promise to show you some of the amazing things that these law firm leaders have built to improve productivity and profitability at their firms. But most importantly, we’ll show you how they got to that point - to plan out and prove the answer to that critical starting question: WHY.

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Artificial Intelligence

It seems like the entire world is talking about Artificial Intelligence (AI) with the rise of ChatGPT and Lensa image app, but what does it mean for contract management? With AI, companies can automate tasks that are prone to human error such as data entry, contract creation, data extraction, and managing important dates. Who doesn’t want to drive efficiency in your operations, allowing teams to focus on strategic contract activities? But can you trust it? Watch the webcast to see real-world use cases of AI modernizing and streamlining contract management with Contract Logix.

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Creating a consumer privacy program that addresses existing laws while anticipating new ones