Corporate Counsel
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Corporate Counsel
BEST Metrics: Turning data into action improves in-house performance
What four metrics categories offer the most guidance for those who manage in-house lawyers? As explained below, the BEST metrics are: Benchmarks from industry peers, Expenses from law firm invoices, Satisfaction scores from clients and Time metrics from in-house lawyers. Benchmark Comparisons...
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Redefining Legal Department Operations: One App at a Time
MCC: What is an enterprise app? Elfman: Forrester refers to them as Smart Process Apps for the enterprise and describes them as follows: These industry-specific apps are easy for people to use, help them collaborate more effectively, and yet are adaptable to the rapid pace of change...
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GCs Weigh in on Strategies for Successful Partnering with Outside Counsel
Disaster preparedness, streamlining litigation and labor & employment outside the U.S. Effective partnering between inside and outside counsel enables corporate law departments to improve the quality and reduce the costs of legal services provided to corporate clients. The best-known...
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